Excellent service from the booking of the appointment until the delivery of the glasses. The optometrist was very professional and I loved the exam, beyond my expectations.

Wonderful service. The optometrist spent a lot of time with me doing the most thorough eye test I’ve ever had, and the customer service was superb. My glasses ended up being about half the price I’ve paid at other places.

Very impressed with Ponsonby location. Great range affordable prices. All staff I dealt with were fabulous. The eye test was great. My new glasses give me the best vision that I have ever had.

Finally, glasses you actually want to wear! Staff here is always friendly and approachable and genuinely want to help. Take the time to ensure everything fits comfortably and you never feel like a nuisance asking for tiny adjustments. Can't fault them.

Have been a customer of Bailey Nelson for the past 4 years and it amazes me that they continuously lift the bench mark of amazing customer service each time...Will recommend this place to all my friends.

As soon as I walked in the staff were so accommodating and friendly...I got excellent service. On top of that I was told they would take between 7-10 working days and I got them in 6. Cannot speak highly of them enough! Thank you Bailey Nelson team!

Excellent service from the booking of the appointment until the delivery of the glasses. The optometrist was very professional and I loved the exam, beyond my expectations.

Wonderful service. The optometrist spent a lot of time with me doing the most thorough eye test I’ve ever had, and the customer service was superb. My glasses ended up being about half the price I’ve paid at other places.

Very impressed with Ponsonby location. Great range affordable prices. All staff I dealt with were fabulous. The eye test was great. My new glasses give me the best vision that I have ever had.