We love to hear from you! To ensure you get the answer you want as soon as possible, please see below who you should email/call.
For any general enquiries, or if you need assistance for buying online - simply hit Support in the menu and then "Start a chat". This will open up a support widget on the website for you to ask a question or chat with one of our customer service team members if they're online. Our live chat hours are typically Monday - Friday 9am - 5pm.
You can also email us at hello@baileynelson.co.nz. We always endeavour to get back to you within 1 business day.
For a listing of all our boutiques, detailing their addresses, hours and appointments, please click here or see details below.
Riccarton, Christchurch: 03-9306644 - riccarton@baileynelson.co.nz
Cashel Street, Christchurch: (03) 930 6645 - christchurchcbd@baileynelson.co.nz
Ponsonby, Auckland: 09-9419836 - ponsonby@baileynelson.co.nz
Takapuna, Auckland: 09-9655165 - takapuna@baileynelson.co.nz
Auckland CBD, Auckland: 09-9419833 - aucklandcbd@baileynelson.co.nz
Willis Street, Wellington: 04-9075387 - willis@baileynelson.co.nz
Albany, Auckland: 09-9419837 - albany@baileynelson.co.nz
Bayfair, Tauranga: 07-2829602 - tauranga@baileynelson.co.nz
Botany, Auckland: 09-9419989 - botany@baileynelson.co.nz
Sylvia Park, Auckland: 09-9419990- sylviapark@baileynelson.co.nz